This Policy applies to all visitors, subscribers, leads, customers, and other individuals who interact with VitalityVive through:

• Websites and landing pages;

• Lead generation funnels;

• Health quizzes and assessments;

• Contact forms;

• Newsletter subscriptions;

• Webinar registrations;

• Checkout pages;

• Customer support channels;

• Email and SMS communications; and

• Other online or offline interactions with VitalityVive.

Depending on your interaction with us, we may collect the following categories of personal information:

2.1 Identity Information

• Full name

• Email address

• Mobile number

• Telephone number

2.2 Delivery and Transaction Information

• Shipping address

• Billing information

• Order history

• Purchase records

• Payment status

• Delivery instructions

Payment card information is processed by authorized third-party payment providers and is not stored by VitalityVive unless required for lawful business purposes.

2.3 Marketing and Engagement Information

• Lead form responses

• Quiz responses

• Survey answers

• Webinar registrations

• Customer preferences

• Email engagement

• Marketing interactions

2.4 Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referring websites

• Website activity

• Cookies

• Analytics data

• Pixel and tracking information

Your personal information may be collected and processed for legitimate business purposes, including but not limited to:

• Processing and fulfilling product orders;

• Coordinating deliveries and shipment updates;

• Verifying customer identity and transactions;

• Providing customer support;

• Responding to inquiries;

• Sending receipts, invoices, and confirmations;

• Maintaining customer records;

• Delivering educational wellness content;

• Sending newsletters and promotional communications;

• Recommending products based on expressed interests;

• Inviting you to webinars or future events;

• Improving our products, services, funnels, and customer experience;

• Performing analytics and business reporting;

• Preventing fraud and unauthorized transactions; and

• Complying with legal or regulatory obligations.

Where applicable, we process personal information on one or more of the following legal bases:

• Your voluntary and informed consent;

• Performance of a contract or transaction requested by you;

• Compliance with legal obligations;

• Protection of legitimate business interests, provided such interests do not override your rights under applicable law.

When you voluntarily provide your contact information through our website, funnels, forms, quizzes, webinars, or checkout pages, you consent to receive communications from VitalityVive, including:

• Order updates;

• Customer support communications;

• Educational wellness content;

• Product information;

• Promotional offers;

• Exclusive campaigns;

• Event invitations;

• Newsletters; and

• Other communications reasonably related to our services.

You may withdraw your consent or unsubscribe from marketing communications at any time. Transactional communications necessary to complete existing orders or legal obligations may still be sent.

To improve the relevance of our communications and recommendations, VitalityVive may use information voluntarily provided through quizzes, surveys, forms, purchase history, website interactions, and engagement with our communications to categorize or segment users according to their interests or wellness objectives.

Such segmentation may be used to:

• Recommend products;

• Deliver educational content;

• Customize email sequences;

• Personalize promotional campaigns;

• Improve customer experience; and

• Enhance the effectiveness of our services.

No automated profiling performed by VitalityVive is intended to produce legal effects or similarly significant decisions without appropriate human involvement.

We may disclose personal information only where reasonably necessary for business operations or where required by law.

Recipients may include:

• Payment processors;

• Courier and logistics providers;

• Email service providers;

• Customer relationship management platforms;

• Cloud hosting providers;

• Analytics providers;

• Technology vendors;

• Professional advisers; and

• Government agencies or regulators where legally required.

VitalityVive does not sell, rent, or commercially trade personal information to third parties.

Our website may use cookies, pixels, web beacons, and similar technologies to:

• Improve website functionality;

• Measure advertising effectiveness;

• Analyze visitor behavior;

• Personalize user experiences;

• Remember user preferences; and

• Support remarketing campaigns.

Users may disable cookies through browser settings; however, doing so may affect certain website functions.

Personal information shall be retained only for as long as reasonably necessary to:

• Fulfill the purposes for which it was collected;

• Complete transactions;

• Provide customer support;

• Comply with legal obligations;

• Resolve disputes;

• Enforce agreements; or

• Protect VitalityVive's legitimate business interests.

When retention is no longer necessary, personal information shall be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

VitalityVive implements reasonable administrative, organizational, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

While commercially reasonable measures are employed, no system or method of electronic transmission can guarantee absolute security.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such third parties.

Your interactions with external websites are governed by their respective privacy policies.

Our products and services are not intended for individuals under eighteen (18) years of age without appropriate parental or legal guardian consent.

We do not knowingly collect personal information from minors.

Certain service providers used by VitalityVive may process data outside the Philippines. By using our services, you acknowledge and consent to such transfers where necessary, provided reasonable safeguards are maintained.

VitalityVive reserves the right to amend, modify, or update this Privacy Policy at any time to reflect operational, legal, technological, or regulatory changes.

The revised Policy shall become effective immediately upon publication unless otherwise specified.

Continued use of our website or services following publication constitutes acceptance of the revised Policy.

By providing your personal information to VitalityVive, whether through a website, funnel, form, quiz, checkout page, purchase, or other interaction, you acknowledge that you have read and understood this Privacy Policy and voluntarily consent to the collection, use, processing, storage, disclosure, and retention of your personal information as described herein and as permitted by applicable law.

If you have any questions about these Privacy Policy, please email us at hello@vitalityvivewellness.com or contact us through our Facebook Page.